Frequently Asked Questions
Rates & Insurance
Q: How much does therapy cost? Rates vary depending on your location. I currently see clients in Ontario (Canada) and Florida (U.S.), and fees are billed in the local currency. For Ontario clients - $180.00 CAD per 50-minute session. For Florida clients - $160 USD per 50-minute session.
Q: What if I can't afford your rate, do you accept sliding scale? Yes, I reserve a limited number of sliding scale spots in my schedule. If my full fee isn’t feasible for you at the moment, please don’t hesitate to reach out. If a sliding scale spot isn’t available, I’m happy to provide referrals to trusted clinicians in the area. If you are looking for a provider that works with your insurance plan, www.psychologytoday.com is a great place to start.
Q: Are your services covered by insurance? For clients in Ontario, Canada: Services are not covered by O.H.I.P., but they are often partially or fully covered by extended health insurance plans. Coverage varies depending on your provider and plan. Many plans cover counselling or therapy provided by a Registered Social Worker (RSW). Please contact your insurance provider directly to confirm your coverage details and learn about claim procedures. For clients in Florida, USA: I am not paneled with insurance companies. Sessions are private pay only, which gives us more privacy, confidentiality, and flexibility in our work together. Some clients choose to submit their receipts to insurance for possible out-of-network reimbursement, though this depends on your individual plan.
Q: What is your cancellation policy? I ask for at least 48 hours notice if you need to cancel or reschedule. Cancellations with less notice will be charged the full fee, unless it’s an emergency.
Confidentiality:
Q: Is therapy confidential? Yes! All information is private except in the following cases where I’m legally mandated to report: * Child or elder abuse * Imminent harm to yourself or others * Court subpoenas * Abuse by a healthcare provider Before your first session, you will receive a confidentiality agreement to review and sign.
Q: Is online therapy secure? Yes! I use a secure, HIPAA-compliant platform to protect your privacy. For Canadian clients: your session notes are stored on servers in the U.S. This is allowed under PHIPA, but it means that, in rare cases, U.S. authorities could legally access the data. The risk is very low, and your information is encrypted and protected at all times. To help maintain privacy on your end, I recommend choosing a quiet, private space for your sessions.
About Therapy:
Q: What can I expect in the first session? The first session is mainly an introduction and assessment. It’s a chance for me to understand what brings you to therapy, your current challenges, goals, and strengths. I may ask about your background and recent experiences, and you’ll have space to share what you hope to get out of therapy and ask any questions. My goal is to create a space where you feel heard, supported, and comfortable from the very start. You’re never expected to share anything you’re not ready to. We’ll go at your pace. Over time, we’ll work on skills and strategies so that therapy feels safe, manageable, and supportive.
Q: Can I meet you before committing? Yes! I offer a free 15–20 minute consultation to see if we’re a good fit. You can ask questions about my approach, rates, availability, or whatever else you may be interested in. I’ll learn a bit about why you’re seeking therapy. It’s a chance for us to get to know each other and make sure this feels right for you.
Q: Do you offer in-person sessions? At this time, all sessions are online. Virtual therapy offers flexibility, comfort, and accessibility. You can connect from home or any private space. I work with clients in Florida (U.S.) and Ontario (Canada).
Q: What if there’s an emergency during online therapy? We’ll create an emergency plan before starting. Online therapy isn’t for crises. If you need immediate help, call 911 or go to the nearest hospital emergency room if needed.